The blocks that were renamed, and why the payout was never inside the booking.
Two blocks you already used have been renamed, and one of them changed content. If you went looking for the owner payout where it used to be and could not find it, this article is the answer.
It is the same block, and it always did the same thing: subtract from the owner's payout. The new name says so.
The column that was called "Owner" is now "On the statement", because that is what it decides — whether the line goes onto the owner's statement. And there is a catch the old name hid: unticking it does not hide the line, it cancels the deduction. The owner then receives that amount. That is why the field now carries an amber warning saying exactly that.
A deduction is not the guest's bill. They run in opposite directions: guest consumption adds for you, a deduction subtracts from the owner.
The block inside the booking changed name and content. It now answers a single question: how much does this guest owe, and how much have they paid?
It shows nightly rates, consumption, fees and extras, total, paid and balance. Gross Revenue, OTA Fees, Operational Revenue and Net after charges are gone.
That number was never the payout, and you had no way of knowing — the system showed it inside the booking, next to other financial figures, without saying what it was.
What it did was subtract deductions from revenue after the channel fee. It did not deduct the administration fee and did not deduct cleaning — the two things that separate what a booking earned from what the owner receives. And in the other direction, the mirror deductions of contracted extras reduced it when they should not: they exist to neutralise the extra in the owner's payout, not to cut your margin.
So it was neither the owner's net nor your margin as a manager. It was an intermediate figure that answered no question anyone actually asks.
On the owner statement. That is where the arithmetic closes end to end — gross, less channel, less deductions, less administration, less cleaning — and it is the number you pay against.
If you were tracking the payout from the booking block and now need the statement, it is one screen further, and it is the right screen. The practical upside: the statement adds up a whole period rather than one booking at a time.
The payout shown on the operational dashboard and in the owner portal is now calculated by the same code as the statement. They used to be separate calculations, and in some configurations they disagreed.
Two situations where the figure will change, and will change to the correct one:
In both cases the statement was always right, and it is the dashboard that has come into line with it.
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