Help Center

How to get started with Rezvia in 5 minutes

See the fastest path to register your property and make it ready to receive bookings.

How to register your first property

A complete guide to register your house, villa or rental property in Rezvia.

How to set up your booking website

Customize your public website to attract more guests.

Rezvia Concierge

Operational management for private residences and premium properties.

How to install and use the Rezvia mobile app

Add Rezvia to your home screen and manage bookings from anywhere.

How to add and organize property photos

High-quality photos help increase bookings. Here is how to upload them correctly.

Como cadastrar comodidades da propriedade

Piscina, churrasqueira, wi-fi — informe tudo que seu imóvel oferece.

How to create a manual booking

Register bookings received by WhatsApp, phone or referral.

O que significa cada status de reserva?

Entenda a diferença entre Pendente, Confirmada, Check-in feito e Cancelada.

How to cancel a booking

Learn how to cancel correctly and free the dates in your calendar.

How to block dates on the calendar

Block dates for maintenance, personal use or any other reason.

How to integrate your Airbnb and Booking.com calendar with Rezvia (iCAL)

Learn how to import and export iCAL calendars in Rezvia to sync Airbnb, Booking.com and other channels without overbooking.

Como identificar e preencher datas sem reserva

Veja como usar os alertas de vagas do Rezvia para não perder faturamento.

How to set different prices by date

Charging more on holidays and weekends is simple with Rezvia.

How to define the property base rate

The base rate is the default nightly price when no special pricing is configured.

How to register an expense

Track all property costs so you can understand your real profit.

How to configure recurring expenses

Automatically launch salaries, fixed bills and monthly services every month.

How to track booking revenue

Understand how revenue is recorded and how to follow what has already been received.

How to configure a channel fee on a booking

Learn how to record the commission charged by Airbnb, Booking.com and other channels directly on each booking.

How to use Airbnb, Booking.com and other sources in the statement

Understand how booking sources appear in the owner statement and how the channel affects the payout calculation.

How to interpret the owner statement

Learn to read each field of the statement and understand where the payout values come from.

Understanding gross revenue, channel fee and operational revenue

Understand the difference between the three core financial concepts in the owner statement.

How to generate and approve a statement

Complete step-by-step guide to create, review and approve the monthly owner statement in Rezvia.

How the owner accesses the financial portal

Understand how the owner portal works and what financial information owners can view in Rezvia.

How to register owner payouts

Learn how to record and control payments made to property owners in Rezvia.

How to track pending, partial and completed payments

Learn how to monitor the status of all owner payouts and keep financial control up to date.

How to interpret the Operational Dashboard

Understand what each indicator on the Operational Dashboard means and how to use it for financial decisions.

Difference between operational and official financials

Understand when to use each financial view in Rezvia and how they complement each other.

Como receber reservas por Pix e cartão com a Asaas

Passo a passo para criar e validar sua conta Asaas e preparar o recebimento de Pix, cartão e boleto pela Rezvia.

How to enable online card payments

Receive payments directly through your booking website with automatic confirmation.

Como funciona o repasse dos pagamentos

Entenda quando e como o dinheiro das reservas chega na sua conta.

Quando usar Stripe para cartões internacionais

Entenda quando faz sentido usar a integração com Stripe em vez da Asaas, e quais recursos ela não oferece na Rezvia.

Como escolher o provedor de pagamentos

Compare Asaas e Stripe Connect e escolha o provedor de pagamentos certo para a sua operação na Rezvia.

How to generate owner statements in Rezvia

Learn how to generate monthly owner statements in Rezvia, add adjustments, approve payouts and export PDFs.

Como interpretar o DRE (Relatório Financeiro)

Entenda o Demonstrativo de Resultados e saiba se sua propriedade está dando lucro.

Como acompanhar a taxa de ocupação

Saiba quantos dias do mês sua propriedade ficou ocupada e identifique oportunidades.

10 dicas para ter mais reservas na sua propriedade

Estratégias práticas para aumentar a ocupação e a receita da sua chácara ou casa.

How to create a fair cancellation policy

A good policy protects your business without pushing guests away.

How to retain guests and generate repeat bookings

Returning guests cost less and refer more people. Learn how to build loyalty.

How to instruct an AI to build your website (Official Prompt)

Use this prompt so tools like Cursor or ChatGPT can build your website with our official SDK and fewer implementation mistakes.