Test mode and "Open to everyone"

What it is for

While you are still tuning the agent, nobody from outside should be talking to it. Test mode solves that: with numbers on the list, it answers only those and ignores everything else.

Whoever writes from those numbers has a normal conversation with it. Anyone writing from any other number gets no reply.

Where it is

AI Agent → Configure → Test, the seventh step in the list. That is where the allowed numbers live, with a script of what is worth trying.

How to test

1. Open AI Agent → Configure → Test.

2. Add the numbers allowed to talk to it, one field per number — yours, whoever is reviewing with you, someone on the team. Click Add number for each one; the number shows up formatted below it, and an incomplete number says so right there.

3. Save.

4. Grab your phone and message the agent's number as if you were a guest.

Test the questions you actually get: dates, pets, parking, "how much for 4 people over the holiday", and a discount request (to see whether it calls you).

Opening it to everyone

When you are happy, go to the last step, Activate (or use the Panel alert), and click Open to everyone.

The screen asks for confirmation, because from then on it answers anyone who writes to that number.

What happens when you confirm:

Nothing else changes: the settings, the frequent questions and the units stay exactly as they were.

Pausing after opening

Opening it to everyone is not irreversible. The Panel has a Pause button that stops the agent from replying — handy on a holiday when you want to answer personally, or while you review a rate. Resume gives the conversations back to it.