Help Center/Bookings
Bookings

How to create a manual booking

Register bookings received by WhatsApp, phone or referral.

When to use it

Whenever you receive a booking outside your site — over WhatsApp, by phone, on Instagram or through a referral.

Step by step

1. Go to Calendar in the sidebar.

2. Click + New Booking (top right).

3. Select the property.

4. Set the check-in and check-out dates.

5. Enter the guest name, phone and email.

6. Set the total amount.

7. Choose the status (Confirmed, Pending, etc).

8. Click Save.

Practical tip

Always record every booking in the system, including the ones that came from outside. That is what prevents a date clash (overbooking).

Common mistakes

  • Forgetting to record the booking and renting the same date to two people
  • Not entering the amount — this breaks the financial reports
  • Suggested use

    Use the "Notes" field for anything important (e.g. "Guest has a dog" or "Asked for an extra cot").

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